Closing the Mobile Security Blind Spot: Why ServiceNow Is the New Frontline

Most enterprises secure devices but overlook what’s inside the apps themselves. See how Brightfin Proof, powered by Quokka, brings continuous mobile app risk intelligence into ServiceNow, closing the mobile security blind spot with automated, audit-ready workflows.

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This is a guest post by Andrew Hartwyk from Brightfin. Andrew has been with Brightfin for nearly six years and currently serves as VP of Product & GTM Solutions. In his current role, Andrew is focused on fostering strong relationships with our existing clients, sales, research analysts, partners and vendors to synchronize Brightfin product vision with industry dynamics.

TL;DR — Key Takeaways

  • The mobile security blind spot: Traditional MDM/EMM tools miss what’s happening inside mobile apps.
  • ServiceNow integration: Brightfin Proof embeds mobile app risk management into the system of record for IT, ops, and security.
  • Powered by Quokka: Uses defense-grade mobile app intelligence for real-time risk detection and compliance insights.

Enterprise mobility has reshaped how business gets done. From healthcare to banking, government to logistics, mobile apps now sit at the center of mission-critical workflows. But while these applications drive agility and innovation, they’ve also opened a security gap that too many organizations still underestimate.

The Enterprise Mobile Blind Spot

Mobile devices are no longer just endpoints—they’re ecosystems. Every app, permission, and SDK expands the attack surface. Yet traditional controls, from MDM to EMM, focus on device posture, not what’s happening inside the apps themselves. The result is a blind spot where security leaders lack visibility, compliance officers lack defensible data, and IT teams are left juggling disconnected tools.

What enterprises need now isn’t another siloed solution. They need continuous, automated, and integrated mobile app risk management that fits seamlessly into the systems where their teams already work.

Why ServiceNow Is a Logical Home for Mobile App Security

Visibility without action is noise. Action without integration is chaos. That’s why ServiceNow has become the system of record for IT, operations, and security across the enterprise. It’s where asset inventories live, workflows execute, and accountability is enforced.

For mobile app risk management to succeed, it needs to live inside this ecosystem—not beside it. That’s the philosophy behind Brightfin Proof, a ServiceNow-native mobile app risk solution powered by Quokka’s mobile app risk intelligence.

Brightfin Proof: Purpose-Built with Quokka for ServiceNow

Brightfin Proof continuously evaluates every mobile application across your enterprise fleet, leveraging Quokka’s defense-grade app intelligence to detect vulnerabilities, risky behaviors, and compliance gaps in real time. It drives action through policy-driven ServiceNow workflows that automatically trigger tasks, incidents, and remediations.

Four Pillars of Brightfin Proof

  1. Continuous Automated Risk Scoring: Real-time evaluation of every mobile app for vulnerabilities, dangerous permissions, and risky behaviors.
  2. Real-Time Fleet Visibility: Risk data feeds directly into the ServiceNow CMDB, turning unknowns into actionable insights.
  3. Policy-Driven Response Workflows: Brightfin Proof automates response, assigning tasks, cutting mean time to respond (MTTR), and embedding accountability.
  4. Audit-Ready Compliance History: Every action, decision, and remediation is logged for seamless reporting and audit readiness.

Together, these pillars enable organizations to remediate surgically instead of reaching for the “nuclear option” of wiping devices and redeploying approved apps—an approach that’s costly, disruptive, and impractical.

Business Impact: Outcomes That Matter

Security investments must drive outcomes. Brightfin Proof helps enterprises:

  • Reduce Risk by closing mobile blind spots and shrinking the attack surface
  • Boost Efficiency through automated, policy-driven workflows
  • Ensure Compliance with audit-ready logs and continuous evidence of control
  • Preserve User Experience by avoiding disruptive device resets or blanket restrictions

A New Category of Mobile App Risk Management

Brightfin Proof isn’t just another add-on. It’s the first ServiceNow-native mobile app risk solution, fusing Brightfin’s workflow automation with Quokka’s deep mobile app risk intelligence. Together, they deliver a continuous, actionable, and audit-ready approach to managing mobile risk, without reinventing enterprise workflows.

See Brightfin Proof in action. Book a demo today.